Contact Us
Have a question, feature request, or bug report? Fill out the form below and we will get back to you as soon as possible. Every message reaches the small team that builds and maintains ConvertKit directly — there is no outsourced ticket queue in between, and we read everything that arrives.
For bug reports, three details save a round of replies: the page you were on, the browser and device you used, and what you expected to happen instead. Feature requests are equally welcome — several of the tools on this site started life as a suggestion from someone who used it.
We only use what you send here to reply to you — nothing else. See our Privacy Policy for details. Built and maintained by a small independent team in Pakistan.
What happens after you send
How quickly will I get a reply?+
Most messages get a reply within two business days. Reports that include the page, browser, and expected behaviour are usually answered on the first reply.
What is done with my message?+
It is used to answer you and nothing else — no mailing lists, no resale, no profiling. Submissions pass through our email provider only so the message can be delivered; the Privacy Policy explains the full data flow.
Can I report a security issue privately?+
Yes — choose the bug report topic and start the message with "security". Those are treated as confidential and reviewed before any public discussion.